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Meeting Details

checkicon Date: Thursday, June 17, 2010
checkicon Featuring:

Creating a Knowledge Base using MadCap Flare and Feedback Server

This presentation outlines the steps taken to implement a knowledge base for a company in Melville, NY using Flare and the Feedback Server.

Wendy Bidwell

Wendy Bidwell has a Masters in Technical Communication from North Carolina State University. Prior to becoming an independent contractor, she was the Technical Communications Manager for BluePhoenix Solutions, leading a team of non-native English-speaking technical writers based in Bucharest, Romania. She has ten years of experience as a technical writer, specializing in online help creation and knowledge base development.

checkicon Location:

YOUR PHONE and COMPUTER!

If you'd like to attend this meeting, we request that you RSVP to the webmaster so we can send you the phone number and ConnectNow URL.

We will be using Adobe's Acrobat Connect for the screen sharing. This has worked quite well at past meetings and requires very minimal setup. When you go to the ConnectNow URL, you'll be prompted to install Flash 10 if it's not already installed .. this just takes a minute (system requirements). If you'd like to make sure everything is set up properly, be sure to RSVP early and contact the webmaster for a quick test drive.

Note that our dial-in number is a toll call (605 area code, South Dakota), so unless you've got a good deal for long distance calls, you might consider using Skype to make the call (at only $0.021/min). This works quite well and comes to about $2 for a 90 minute call. To do this you just need to have a Skype account and buy some Skype Credit. (Contact me if you have questions.)

If you'd like to be able to attend but can't make the long distance call, please let us know. We're experimenting with alternate methods for virtual meetings, and would like your feedback.

We will open up the virtual meeting room and conference call at 6:45 and will begin the presentation around 7:15. Please plan on joining by 7pm.

checkicon Schedule:

6:45-7:15 - Networking and announcements
7:15-8:15 - Program
8:15-8:30 - Networking and program follow-up

checkicon Dinner:

All refreshments at virtual meetings are BYO.   :)

checkicon Cost:

There is currently no charge for virtual meetings!

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