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Sabahat Ashraf was introduced to the Internet and the Worldwide Web when he started his Masters in Technical Communication at Rensselaer Polytechnic Institute (RPI) and remembers thinking that hyperlinked content was a wonderful way to express himself. With the advent of what is sometimes called "Web 2.0", the feeling is even more acute. Starting with a little light blogging and a lot of hours addicted to Wikipedia, he has worked on various projects, from a departmental wiki that has become his current employer's intranet, to harnessing the power of wikis in support of disaster relief, both after Katrina and in the aftermath of the Earthquake that hit his native South Asia a couple of years ago.
Along the way, Sabahat has also been thinking about what the role of the professional technical communicator becomes, in the era of "crowd-sourced", often user-generated, content; online content management tools, social networking, media convergence, and, of course, bubble angst.
The presentation will cover the following:
- Fads: Did XML really change my job? Will this?
- Web 2.0 - The Internet on Steroids?
- Web 2.0 Concepts/Theory/Technologies
- Business and Professional Communication 2.0
- Project Management 2.0
- MarComm 2.0
- Intranet 2.0
- Customer Support 2.0
- Tech Comm 2.0
Sabahat will discuss applying Web 2.0 concepts and using the tools to enhance today's workplace and rethink it for tomorrow.
Sabahat Ashraf
Sabahat Ashraf has been a tech writer since an internship during his junior year in engineering school 15 years ago. His career has taken him from that internship at an electronics maker to the freezing server room of an ISP, to Cisco, Mentor Graphics, Cadence Design Systems, and now to a fabulous semiconductor company.
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